The Role of Hospital Administration in Kerala

This paper looks at the different aspects of hospital administration in the state of Kerala and its relevance to the delivery of quality health care. It covers virtually all areas of the organization’s operation, including business and people management, treatment and care of the patients, and maintenance of the facility among others.

Key Roles and Responsibilities:

Financial Management: In other words, financial sustainability planning of hospitals is one of the biggest management challenges. This includes issues to do with expenditure control, revenue generation, claim management, and financial statement preparation.

Human Resources: The management of human resources is critical when establishing and maintaining an organisation which delivers a skilled healthcare workforce. This includes; recruitment, selection, training & development and performance appraisal, employee relations.

Patient Care Management: There is no doubt that patient care and patient satisfaction should remain a paramount importance to hospitals. This includes coordination of admissions and discharges, appointment making, administration of patient satisfaction surveys, and the main coordination of quality improvement activities.

Facility Management: Ensuring the stability of the environment in the hospital is something very important because the functionality of the hospital, as well as staff and patients, depends on stability within the environment. This involves physical plant maintenance, security and legal issues, disposals, and development of more structures.

Regulatory Compliance: In the provision of care, hospitals are bound to a myriad of healthcare regulations, accreditations and licensing necessities.

Strategic Planning: Hospital administration includes the outlining of long term goals to deal with the new and emerging needs of the population. This embraces vision and mission formulation, setting of goals and objectives, market scanning and service line strategies.

Challenges and Opportunities:

Increasing Demand: The population of Kerala is constantly augmenting and the aging population has higher incidences of critical illness therefore people require the services of a healthcare organization.

Resource Constraints: Some of the constraints the hospitals in Kerala may experience include; Lack of funds, Lack of infrastructures among other constraints.

Technology Adoption: Technological advancement like EHR, telemedicine are needed and are helpful in productivity and patients’ quality of care.

Quality Improvement: It is necessary to aim at Quality Improvement continually, in order to serve patients with great quality to full accreditation standards.

Therefore, administrative services in hospitals in Kerala are very important in the development of the healthcare sector. Through total control of many areas of hospital functioning, managers play a role in enhancing the quality, availability and affordability of healthcare services in Kerala.